Privacy Policy

01. Introduction & B2B Context

Silvon International ("we", "us", or "our") operates the international manufacturing portal located at https://www.silvoninternational.com. We are committed to safeguarding the privacy, confidentiality, and data integrity of all corporate representatives, brand founders, apparel buyers, sourcing managers, and prospective clients who interact with our digital infrastructure.

This Privacy Policy explains our practices regarding the collection, processing, storage, and protection of business information and design assets transmitted through our contact forms, request-for-quote (RFQ) modals, email inquiries, and website interactions.

02. Information We Collect

We collect information necessary to evaluate manufacturing feasibility, formulate accurate price estimations, formulate sample prototypes, and execute export production orders:

• Business Contact Information: Full name, professional job title, official company/brand name, business email address, corporate telephone number, direct WhatsApp contact number, and company geographic location (country/city).
• Manufacturing Project Specifications: Target garment or leather categories, anticipated order volumes, sizing distributions, fabric preferences, hide specifications, colorway requirements, target price points, and desired delivery schedules.
• Technical Files & Design Assets: Technical specification packs (tech packs), 2D/3D sketches, CAD files, vector graphic artwork (AI, PDF, EPS), measurement charts, Bill of Materials (BOM), and private labeling instructions submitted by prospective buyers.
• Technical Website Data: Automatically collected diagnostic data, including anonymized IP addresses, browser type, operating system version, referring pages, time spent per catalog page, and date/time stamps.

03. Tech Pack Protection & Design Confidentiality

We recognize that tech packs, grading rules, and unreleased collection designs represent sensitive trade secrets of our brand clients.

04. How We Use Business Information

Silvon International utilizes collected information exclusively for legitimate commercial manufacturing objectives:

• Quotation & Cost Engineering: Analyzing tech packs to calculate fabric yields, leather hide square-footage requirements, custom hardware casting fees, and labor costing.
• Sample Development & Communication: Liaising with clients regarding lab dip approvals, leather dye lots, fit comments, and pre-production sample sign-offs.
• Export Logistics Coordination: Organizing international air courier dispatch, sea freight bookings, commercial invoicing, packing lists, and certificates of origin.
• Client Relationship Management: Responding to buyer inquiries, scheduling factory consultation calls, and transmitting production milestone updates.
• Platform Performance Optimization: Auditing server responsiveness, detecting technical errors, and improving catalog load speeds.

We never sell, rent, broker, or monetize client contact lists, business data, or design files to commercial data brokers, advertising networks, or third-party marketing companies.

05. Website Analytics & Google Analytics 4 (GA4)

Our website deploys Google Analytics 4 (GA4), a web analytics service provided by Google LLC ("Google"), utilizing measurement container ID:

GA4 utilizes first-party cookies and anonymized telemetry to provide aggregate reports regarding website visitor volume, geographic origin, session duration, and interactive B2B engagement signals (such as clicks on direct WhatsApp and email inquiry links). This data is processed in an aggregate, pseudonymized format that does not directly identify individual human users.

You can prevent Google Analytics from recognizing your website visits by disabling cookies in your browser or by installing the official Google Analytics Opt-out Browser Add-on.

06. Cookies & Tracking Technologies

Our website uses minimal, functional, and analytical cookies designed to facilitate smooth navigation and generate anonymous performance metrics.

For an exhaustive description of every individual cookie deployed, its provider, purpose, and expiration lifespan, please inspect our dedicated Cookie Policy.

07. Third-Party Service Providers & Disclosures

Silvon International shares business information only with trusted third-party operational providers strictly necessary to execute manufacturing contracts and maintain digital infrastructure:

• International Freight Carriers & Couriers: Sharing consignee corporate names, delivery addresses, and contact phone numbers with carriers (e.g., DHL, FedEx, UPS, ocean shipping lines) strictly for sample delivery and bulk export dispatch.
• Cloud Infrastructure & Email Providers: Secure enterprise hosting, domain routing, and corporate email servers handling inbound inquiries under strict security encryption.
• Statutory & Legal Authorities: Disclosing information only where strictly mandated by applicable Pakistani export laws, customs regulations, international trade embargo screening, or competent judicial orders.

08. Data Retention & Archive Management

We retain commercial inquiry information, email correspondence, proforma invoices, and production records for as long as necessary to fulfill the commercial objectives for which they were collected:

• Active Client Accounts: Technical specifications, tech packs, grading charts, and sample records are archived for the duration of the ongoing commercial relationship to facilitate seamless repeat production orders.
• Commercial & Financial Records: Export invoices, shipping documentation, and banking confirmations are retained in compliance with statutory Pakistani export regulations and tax laws (typically 5 to 7 years).
• Non-Converting Inquiries: Preliminary project inquiries that do not progress to production orders are purged or archived periodically upon review.

09. Data Security Protocols

Silvon International enforces robust technical and managerial safeguards to protect client data from accidental destruction, unauthorized access, alteration, or disclosure:

• Transport Layer Security (TLS/SSL): All communication between your browser and our website is encrypted using 256-bit SSL encryption (HTTPS).
• Restricted Internal Access: Physical and digital access to client tech packs, pattern files, and commercial contracts is restricted strictly to authorized production and merchandising personnel.
• Firewall & Malware Defense: Web servers and workstation terminals are equipped with updated enterprise security defenses.

10. International Data Transfers

Silvon International is headquartered in Sialkot, Pakistan. By submitting inquiries, tech packs, or RFQ requests through this website, international buyers in the United States, United Kingdom, European Union, Canada, Australia, and worldwide acknowledge and consent to the transmission, processing, and storage of their business information within Pakistan.

We handle all international business data in accordance with recognized international data confidentiality and security standards.

11. Your Privacy Rights & Access Controls

Depending upon your jurisdiction (including the European Union General Data Protection Regulation - GDPR, and UK Data Protection Act), corporate contacts possess specific rights concerning their business information:

• Right to Access: Request a summary of the business contact details and project files we hold regarding your corporate account.
• Right to Rectification: Request correction of inaccurate, outdated, or incomplete business records.
• Right to Erasure: Request the deletion of preliminary inquiries, discontinued tech packs, or contact details, subject to statutory export record-keeping obligations.
• Right to Object: Object to any direct commercial correspondence or follow-up communications.

To exercise any of these rights, please submit a written request to info@silvoninternational.com. We verify and respond to authenticated requests promptly within statutory timeframes.

12. Children's Privacy Protection

Our website and manufacturing services are exclusively designed for adult business owners, corporate executives, procurement agents, and professional designers. We do not intentionally collect, solicit, or maintain information from minors under eighteen (18) years of age.

13. Amendments to this Privacy Policy

We reserve the right to amend or update this Privacy Policy periodically to reflect changes in our operational procedures, technological updates, or applicable international legal standards. The revised version will be published on this page with an updated "Effective Date" at the top of the document. Continued engagement with our website constitutes acceptance of the amended policy.

14. Data Protection Inquiries & Contact

For any questions regarding this Privacy Policy, technical asset protection, or data handling practices, please contact our administrative desk: